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Front Desk Guest Service Agent

  2026-06-22     Drury Hotels     Bowling Green,KY  
Description:


Drury Hotels - 3250 Scottsville Road - Responsibilities: Serve as the happy, helpful face of our hotel to guests entering and departing our front door; Assure exceptional, positive experiences for diverse team members and guests; Perform front desk related functions including checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution; Assist with breakfast and 5:30 p.m. Kickback service, including food preparation, setup, guest service (host or bartender), and clean-up; Maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers


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