Job Details

JOB DESCRIPTION

This Customer Pricing & Contracts Manager plays a critical role in ensuring pricing accuracy and execution across all customer agreements. Will manage a team of 1. In this position, you will work cross-functionally with engineering, sales, estimating, purchasing, manufacturing, and finance teams to validate and manage piece pricing generated through contractual agreements - without being directly involved in negotiations or sales activities. Your primary responsibility is to ensure that all customer purchase orders (POs) accurately reflect agreed-upon pricing, are received on time, and align with supporting quotes and documentation. Acting as a key gatekeeper, you will review every PO that enters the organization, reconciling it against quotes and backup materials, and partnering with sales or customers to resolve discrepancies when needed. You will oversee the quarterly pricing process, including monitoring material escalation and de-escalation triggers, preparing pricing justifications for customers, and ensuring updated pricing is reflected in refreshed POs. This role requires managing a high volume of data - supporting approximately 3,000 active parts per quarter while maintaining precision and urgency in a fast-paced environment. You will also operate across multiple ERP systems (including Shop Edge) to track, update, and validate pricing information. Success in this role requires strong attention to detail, persistence in driving timely PO submission, and the ability to collaborate effectively while maintaining ownership of pricing accuracy from quote through execution.

REQUIRED SKILLS AND EXPERIENCE

• Bachelor's degree
• 5+ years of experience in pricing, finance, accounting, estimating, sales, or similar analytical role
• Demonstrated ownership of processes and ability to drive cross-functional outcomes
• Experience in a manufacturing environment with ERP systems and pricing/inventory controls
• Advanced Excel skills (pivot tables, VLOOKUPs, macros) with ability to manage large datasets
• Strong attention to detail and process orientation in high-volume, data-driven environments
• Experience managing pricing data, reviewing POs, and validating against contracts/quotes
• Ability to execute pricing updates tied to contracts, material cost changes, and recurring cycles