Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $54,570-yr / Health-Dental-Vision-Life / 401(k) - As a Customer Support Specialist, you will: Respond promptly to customer inquiries via phone, email, and chat; Provide accurate and helpful information about Healthfirst products and services; Troubleshoot and resolve customer issues and complaints in a timely and professional manner; Escalate complex cases to the appropriate team for further assistance; Maintain a positive and empathetic attitude towards customers at all times; Keep detailed records of customer interactions and transactions for future reference; Continuously strive to improve customer satisfaction by identifying and proposing solutions for recurring issues. Hiring Immediately >>