Job Details

The purpose of this position is for supervision of offenders referred to the Community Corrections program.

Minimum Experience Case Officer I: Three (3) years of experience in case management, social work, or related field.

Minimum Education: Bachelor's degree from an accredited college or university in social, behavioral, criminal science or related field of study required.

Certifications, Licenses:

• Must have dependable transportation.
• A pre-employment criminal background check is required.

GENERAL POSITION DUTIES AND RESPONSIBILITIES:

• Prepares and maintains felony offender's violent and non-violent records and reports; identifies criminal activities and background information in reports or standard forms; prepares narrative reports of the investigation process; totals caseload activities when preparing monthly reports.
• Calculates sentencing information to determine the accuracy of an offender's sentence computation; verifies that offender sentencing complies with judgment order.
• Completes initial intake packages and/or risk-need assessments on offenders
• Monitors the offenders under their supervision to ensure compliance with release requirements set for the offenders by policy and procedures.
• Interviews offenders regularly to evaluate their progress in accomplishing goals and maintaining the terms specified in their Community Corrections contracts and rehabilitation plans.
• Administers risk/needs assessment to offenders using motivational interviewing techniques.
• Searches on State, local, and Federal databases for incidents and additional information related to their offenders; monitors and reviews e-mails related to the status of their offenders.
• Conducts pre-hearing and pre-release investigations and testifies in court regarding the offender's backgrounds and recommended sentences and sentencing conditions as required by policy.
• Acts as liaison with judges, court personnel, law enforcement and other agencies concerned with the probation program and who may have an effect upon the success of agency goals.
• Uses motivational interactions with offenders to realign offender behaviors, thinking, and reactions to conform to facility rules and societal norms; assists offenders in decision-making processes.
• Requests arrest warrants for non-compliance by the offenders as required by policy and procedures.
• Utilizes compiled offender information in order to determine proper steps for treatment.
• Counsels' offenders concerning risk of reoffending.
• Provides information to offenders in regard to community resources and methods of finding and keeping employment and improving family relations.
• Supervises people on community-based sentences and provides field supervision of offenders by conducting curfew checks or visits to home, work, or school.
• Administers drug and alcohol tests, including random drug screens of offenders, to verify compliance with substance abuse treatment programs.
• Attends and monitors court hearings of offenders.
• Documents and compiles all information received, generated or distributed for each case, including emails, reports, assessments, interviews, court orders, web-based searches, etc.
• Recommends remedial action or initiates court action in response to noncompliance with terms of probation. Enforces and follows up on court orders and board conditions for release.
• Prepares and follows up with risk assessments forms (Strong-R) or any designated assessment tools.
• Handles offender complaints and grievances quickly and professionally.
• Assists offenders in addressing their concerns regarding job pay, trust fund, sentence information, educational needs, and programs.
• Identifies issues with offender behavior to ascertain appropriate intervention techniques.
• Uses Risk Needs Assessment (Strong-R) to determine the offenders' risk level and frequency of needed services.
• Investigates significant offender and staff-related events to determine if Incident Reports are required by policy and procedures.
• Assesses the availability of service providers to deliver appropriate services to offenders.
• Assists in determining the value of court-ordered offender restitution.
• Develops a transitional accountability plan informing offenders of the requirements of conditional release, such as office visits, restitution payments, or educational and employment stipulations.
• Develops appropriate sanctions for offender compliance with their conditions of release.
• Writes reports describing offenders' progress, identifying offender status and updating personal information and employer information.
• Coordinates clinical assessments for offenders; arranges for medical, mental health, or substance abuse treatment services according to individual needs or court orders.
• Identifies and verifies offenders' location and movement between local, State, Federal facilities, and/or supervising field offices.
• Schedules offender activities such as public service work, orientation, court, classes, in-take processing, drug screens, and home visits.
• Formulates behavioral contract for the offender and makes recommendations.
• Other duties as assigned.

FISCAL RESPONSIBILITIES

Process money orders for offender supervision fees, court costs, and community service work donations.

COUNTY ORGANIZATION DUTIES AND RESPONSIBILITIES:

• Represents the Department and County to other County staff and members of the public.
• Provides quality customer service to individuals needing directions or assistance.
• Demonstrates the organization's Core Values and adherence to the Ethics policy.

JOB QUALIFICATIONS – KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

• Laws and regulations that affect the delivery of services provided by the Department.
• Goals, principles and practices of human service programs, program administration, and program goals and their intended impacts.
• General knowledge of interviewing and supportive counseling techniques.
• General knowledge of social casework techniques.
• Social, economic and health problems of basic human behavior and of available assistance and rehabilitative services and techniques.
• Human service needs assessment methodologies.
• Legal requirements including privacy, resident rights, confidentiality, and non-discrimination.
• The County and Department's operating requirements, policies, procedures, and practices; and local, state, and federal regulations related to department programs and operations.
• Administrative policies and procedures of the County.
• Pertinent Federal, State, and local laws, codes, and regulations.
• Current office practices and procedures.
• Computer software consistent for this position.

Skill in:

• Analyzing complex administrative information and issues, defining problems and evaluating alternatives, and recommending methods, procedures, and techniques for resolution of issues.
• Organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.
• Applying judgment and discretion in resolving problems and interpreting policies and regulations.

Ability to:

• Perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision.
• Establish and maintain accurate records of assigned activities and operations.
• Interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.
• Perform mathematical calculations required of this position.
• Communicate clearly and concisely, both orally and in writing.
• Relate to clients in stressful or crisis situations.
• Think quickly, maintain self-control, and adapt to stressful situations.
• Analyze facts and to exercise sound judgment in arriving at conclusions.
• Maintain professionalism at all times.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Maintain confidentiality and discretion regarding business-related files, reports, and conversations, within State and Federal statutes.
• Ability to work the allocated hours of the position and respond after hours as needed.

PHYSICAL AND MENTAL REQUIREMENTS/ACTIVITIES:

• This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching, or crawling and reaching with hands and arms.
• Specific vision abilities required by this job include close, distance and peripheral vision; depth perception; and the ability to adjust focus. Will spend a large amount of time viewing a computer screen.
• Vocal communication and normal hearing are required for expressing or exchanging ideas by means of the spoken word.
• Acceptable verbal and conversation skills to effectively communicate with others via the phone, at meetings and to greet and assist visitors.
• Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
• Frequent use of phone handset and repetitive use of hand & fingers to operate office equipment, use computer keyboard & computer mouse and to perform other office tasks.
• Frequent travel may involve exposure to inclement weather conditions, unsanitary conditions in homes, communicable illnesses and diseases and unsafe environments.
• May require dealing with persons who are hostile, aggressive, abusive or violent, posing threatening conditions.
• Ability to recognize occupational hazards in work activities and take safety precautions.
• Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities.